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Return to shopPrivacy Policy
By using or accessing this site, you agree and accept the practices outlined in this privacy policy.
ARWROS (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website https://www.arwros.com (the “Site”) or make purchases from us. By using the Site, you agree to the terms of this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account & Purchase Data: When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, billing/shipping address, payment details (e.g., credit card information via secure third-party processors like Stripe or PayPal), and transaction history.
- User Content: Reviews, comments, surveys, or other content you submit.
- Communications: Records of customer support inquiries, emails, or chat logs.
1.2 Automatically Collected Information
- Device & Usage Data: IP address, browser type, operating system, device identifiers, pages viewed, time spent on the Site, referral URLs, and clickstream data.
- Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to enhance user experience, analyze trends, and deliver targeted ads (see Section 5 for details).
1.3 Information from Third Parties
- Payment Processors: Confirmation of payment status and limited transaction details (we do not store full credit card information).
- Social Media: If you link your social media account (e.g., Facebook, Google), we may receive profile information as permitted by your settings.
- Marketing Partners: Demographic or interest-based data for ad personalization.
2. How We Use Your Information
We process your information to:
- Fulfill Orders: Process payments, ship products, and provide order updates.
- Improve Services: Analyze user behavior to optimize the Site, products, and marketing strategies.
- Communicate: Send transactional emails (e.g., order confirmations), respond to inquiries, and (with your consent) marketing emails about promotions, discounts, or new products.
- Prevent Fraud: Detect and address security incidents, fraudulent transactions, or illegal activities.
- Legal Compliance: Meet tax, accounting, or regulatory obligations.
3. How We Share Your Information
We do not sell your personal information. However, we may disclose it in the following cases:
- Service Providers: Trusted third parties who assist with payment processing (e.g., Stripe, PayPal), shipping (e.g., DHL, FedEx), IT infrastructure, email marketing (e.g., Mailchimp), and analytics (e.g., Google Analytics). These partners are contractually obligated to protect your data.
- Legal Obligations: To comply with laws, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: For purposes disclosed at the time of collection.
4. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access/Correct Data: Request a copy of your personal data or update inaccuracies.
Delete Data: Ask us to erase your information under certain conditions. - Opt-Out of Marketing: Unsubscribe from promotional emails via the link in each email.
- Restrict Processing: Object to specific uses of your data (e.g., profiling for ads).
- Data Portability: Receive your data in a machine-readable format.
To exercise these rights, contact us at info@arwros.com. We may verify your identity before processing requests.
- Access/Correct Data: Request a copy of your personal data or update inaccuracies.
5. Cookies & Tracking Technologies
- Essential Cookies: Required for core functions (e.g., shopping cart, login sessions).
- Analytics Cookies: Collect aggregated data on site usage (e.g., Google Analytics).
- Advertising Cookies: Used by third parties (e.g., Facebook Pixel) to deliver personalized ads.
You can manage cookie preferences via your browser settings or our cookie consent banner. Disabling cookies may affect Site functionality.
6. Data Security
We implement industry-standard measures (e.g., SSL encryption, secure servers, access controls) to protect your data. However, no method of internet transmission is 100% safe. We will notify you and the authorities of data breaches as required by law.
7. International Data Transfers
If you are located outside arwros, your data may be transferred to and processed in countries with different data protection laws. We ensure transfers comply with applicable laws (e.g., GDPR Standard Contractual Clauses for EU residents).
8. Children’s Privacy
The Site is not intended for users under 16 (or the age of majority in your jurisdiction). We do not knowingly collect data from minors. Contact us to request deletion of such information.
9. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or Site notifications.
10. Contact Us
For privacy-related questions or requests, contact:
E-mail: info@arwros.com
Last Updated: 07/17/2025